A leading global insurance company offering a wide range of insurance solutions to millions of customers. The organization focuses on maintaining the highest security standards for handling sensitive customer data and processing claims efficiently in a highly regulated industry.
Hours saved through phishing prevention and automated incident response
Compliance with data protection and security regulations
Success rate in detecting phishing attempts
Employee success rate in phishing awareness training
The Chalange
As the insurance company expanded, it faced increasing cyber threats, particularly in the form of phishing attacks targeting employees handling sensitive claims and customer data. The company’s rapid growth led to varying levels of cybersecurity awareness across departments, making it more vulnerable to phishing schemes and regulatory breaches.
Given the stringent regulations around data privacy in the insurance sector, the company needed a proactive approach to strengthen its security posture and ensure compliance with data protection standards.
What did
HookPhish
HookPhish partnered with the insurance provider to deliver an enterprise-wide cybersecurity training and phishing simulation program to mitigate human error and reduce cyber risks.
Phishing Simulations – Customized phishing campaigns were rolled out to test and train employees in detecting phishing emails, specifically targeting those involved in claims processing and customer support roles.
Cybersecurity Awareness Training – HookPhish provided interactive training modules focused on phishing awareness, data privacy, and regulatory compliance to ensure that employees were equipped to identify and respond to phishing threats.
The Results
- 95% reduction in phishing-related security incidents
- Over 20,000 hours saved through improved incident response and prevention
- 100% compliance with data protection regulations
- 98% of employees successfully passed phishing awareness assessments
- 70% decrease in the risk of data breaches related to phishing
