The client is a global payment gateway provider, facilitating secure online transactions for businesses of all sizes. Handling millions of transactions daily, the company ensures seamless payment processing while adhering to stringent security and compliance standards in a highly regulated financial environment.
Hours saved through automated phishing reporting
Compliance with PCI-DSS standards
Reduction in successful phishing attempts
Employee phishing awareness success rate
The Chalange
As the company expanded its operations, it encountered an increasing number of cyber threats, particularly phishing attacks aimed at exploiting human vulnerabilities. The payment gateway’s rapid growth meant that different departments had varying levels of security awareness, which left gaps in their defense against social engineering attacks.
With strict regulations in the financial sector, the client needed a solution to ensure their team was consistently aware of potential threats while maintaining compliance with industry security standards such as PCI-DSS.
What HookPhish
Did
HookPhish worked closely with the payment gateway provider to implement a comprehensive Phishing Simulation and Cybersecurity Awareness Training program. Our goal was to create a unified security culture across all departments, reducing the risks posed by phishing attacks.
Phishing Simulations – Tailored phishing campaigns were deployed to simulate real-world attacks targeting key employees. These simulations were designed to increase awareness and test the organization’s resilience to phishing tactics.
Security Awareness Training – Alongside the simulations, HookPhish provided engaging training sessions covering phishing attack patterns, social engineering tactics, and compliance requirements. This ensured that staff were not only aware of phishing threats but also equipped with the tools to counter them effectively.
The Results
- 90% reduction in successful phishing attempts
- Over 10,000 hours of increased productivity through automation of reporting and incident handling
- 100% PCI-DSS compliance maintained
- 70% decrease in overall security incidents related to social engineering attacks
- Significant improvement in employee phishing awareness and response time
